THE East Surrey GP practices most at risk of providing poor care have been revealed in health watchdog figures.
On Monday, the Care Quality Commission (CQC), the body responsible for inspecting health services, published online results for more than 7,200 practices in England.
It means patients in East Surrey can compare GP surgeries in the area for the first time.
Four GP practices: The Longcroft Clinic in Banstead, Oxted Health Centre in Oxted, Holmhurst Medical Centre in Merstham and Lingfield Surgery in Lingfield, have been placed in the lowest band – making them among the highest priority targets for future inspections by the CQC.
Every practice has been monitored using different types of evidence such as patient experience, care and treatment, based on sources including surveys and official statistics.
From this, the CQC has produced 38 indicators for each facility on whether patients at the surgery could be at "risk" or "elevated risk", compared against a national average.
Most of the area's practices have now been placed into a series of bands, from one (highest perceived concern) to six (lowest perceived concern) to help plan inspections from next year.
Dr Derrick Hinkes, a partner in the Elizabeth House practice in Warlingham which was placed in band six, said: "We are delighted to get a top rating. We take all feedback seriously, good or bad.
"We are a smaller practice with about 5,500 patients and can offer a more personalised service which is appreciated.
"The expansion of our surgery a few years ago was a big help, and we have a patients' group which provides useful feedback."
Of those in the lowest band, Longcroft Clinic in Woodmansterne Lane had concerns raised over issues with treatment of flu and diabetes and patients' fears over consultations being overheard.
There was a concern of "elevated risk" over the percentage of patients aged over 65 at the surgery who received a seasonal flu vaccination and the percentage of patients with diabetes who received a foot examination and risk classification in the previous 12 months.
Another potential "elevated risk" concerned the proportion of patients who were satisfied they were not being overheard by other patients in the reception area.
At Holmhurst Medical Centre, in Thornton Side, there are potential concerns over the percentage of people aged between six months and 65 years at risk of influenza, who received a vaccination between September last year and February.
While at Oxted Health Centre, in Gresham Road, patient satisfaction with opening hours is classed as an "elevated risk".
Data from Lingfield Surgery, in East Grinstead Road, also highlighted concerns about flu vaccinations for patients over 65.
In a statement on its website, the CQC said the information is not a judgement on GPs, but that instead the profiles bring together information to help the body make decisions about inspections.
While the ratings may not mean people using the practice are at risk, the tool will help the CQC work out where, when and what to inspect.
Other practices in East Surrey were placed in band six by the watchdog. These included The Wall House Surgery in Reigate and the Horley Health Centre.
Professor Steve Field, chief inspector of general practice for the CQC, said: "It is important to remember that the data is not a judgement as it is only when we inspect we can determine if a practice provides safe, high-quality and compassionate care.
"The data is a further tool that will help us to decide where to inspect and when."
Dr Joe McGilligan, chair of NHS East Surrey Clinical Commissioning Group (CCG), whose membership consists of 18 GP practices in the area including Oxted Health Centre, Holmhurst Medical Centre and Lingfield Surgery, said: "We know the GP practices in East Surrey are committed to providing the very best care for their patients and we welcome any initiative that aims to improve patient experience of local health services.
"It is important to remember that the CQC inspections have not yet been carried out and this data is not a judgement or rating of any GP practice. As a CCG we remain committed to high quality patient care and will monitor the formal inspection process over the next 18 months while working closely with all our member practices to make improvements for patients where necessary."
Below is a complete list of surgery results for East Surrey. Each practice has been placed into a series of bands by the CQC, from one (highest perceived concern) to six (lowest perceived concern) to help plan inspections from next year. GP practices which have been inspected since April 1 2014 and had a report published will not appear on this list, nor will facilities the CQC has judged to be too small for its monitoring methods to be accurate.
Band 6
Horley Health Centre, Kings Road, Horley
Smallfield Surgery, Wheelers Lane, Smallfield
The Wall House, Yorke Road, Reigate
Moat House Surgery, Worsted Green, Merstham
Caterham Valley Medical Practice, Eothen House, Caterham
Whyteleafe Surgery, Station Road, Whyteleafe
Elizabeth House Medical Practice, Limpsfield Road, Warlingham
Warlingham Green Medical Practice, Church Road, Warlingham
Band 5
South Park Medical Centre, Prices Lane, Reigate
Greystone House Surgery, Station Road, Redhill
The Hawthorns Surgery, Oxford Road, Redhill
Townhill Medical Practice, Guards Avenue, Caterham
Band 4
Woodlands Surgery, Woodlands Road, Redhill
Pond Tail Surgery, The Green, Godstone
Heathcote Medical Centre, Heathcote, Tadworth
Tadworth Medical Centre, Troy Close, Tadworth
Band 3
Nork Clinic, Nork Way, Banstead
Band 2
N/A
Band 1
The Longcroft Clinic,Woodmansterne Lane, Banstead
Oxted Health Centre, Gresham Road, Oxted
Holmhurst Medical Centre, Thornton Side, Merstham
Lingfield Surgery, East Grinstead Road, Lingfield
![REVEALED: East Surrey GP practices most at risk of providing poor care REVEALED: East Surrey GP practices most at risk of providing poor care]()